Welcome to Bloomshine.in! By accessing, Browse, or using our website, mobile site, or mobile application (collectively, the "Website"), or by purchasing any products from Bloom and Shine (referred to as "the Company," "we," or "us"), you agree to be bound by these Terms and Conditions ("T&C"). Please read them carefully. If you do not agree with any part of these T&C, please do not use this Website.
This document is an electronic record as per the Information Technology Act, 2000 ("IT Act") and its rules, and it complies with the Consumer Protection (E-Commerce) Rules, 2020, which require us to publish these terms. This electronic record is generated by a computer system and doesn't need any physical or digital signatures.
For any questions about these T&C, please contact us at info@bloomshine.in.
Your Agreement and Eligibility
By using our Website, you confirm that you are capable of entering into a legally binding contract as per the Indian Contract Act, 1872. If you are a minor, you must use or access this Website and make purchases only through your legal guardian or parents. If you are representing a company or business entity, you confirm that you are duly authorized to act on its behalf.
We may update or revise these T&C at any time by posting the updated version on the Website. The revised T&C will be effective immediately. Your continued use of the Website after any changes means you accept and agree to the new terms. We encourage you to review these T&C each time you visit or place an order. These T&C do not change any other written agreements you may have with us for other products or services. If you don't agree to these T&C (including any linked policies), please stop using the Website immediately.
You agree to use our Website only for lawful purposes and to comply with all applicable local, state, national, and international laws and regulations, including intellectual property laws. We reserve the right to block any user or disable their account if we believe, at our sole discretion, that their actions violate these T&C or our fair usage policy.
I. Our Products
Product Offerings: Our Website offers various products ("Products") for sale, which may include trial products or complimentary items. By placing an order, you agree to these T&C. The Products described on our Website are for personal use only. You may not sell or resell any Products or samples you receive from us unless we agree otherwise. We reserve the right to cancel or reduce the quantity of any Products at our sole discretion, with or without notice, if we believe it might violate these T&C.
Changes and Availability: We may change, suspend, or stop offering any Products at any time without notice or liability. Product prices may also change without notice or liability.
Product Information and Accuracy: While we strive for accuracy in our Product descriptions, colors, and information on the Website, we do not guarantee that they are always complete, reliable, current, or error-free. Our Website may contain typographical errors or inaccuracies, especially concerning pricing and availability. Please note that Product images are indicative and may not perfectly match the actual Product.
Customer Communication: By accessing our Website, placing an order, or sending us information, you are communicating with us electronically. You agree to receive communications from us electronically, including transactional, promotional, and commercial messages, via email, SMS, phone call, Website notices, or other means.
Opt-Out Procedure: You can choose to stop receiving future solicitations from us at any time:
- Use the opt-out link in any email solicitation you receive.
- Send an email to info@bloomshine.in with your opt-out request.
- Send a written request for removal to: Bydus Health and Lifestyle Pvt Ltd. 81, Jessore Road (s), R.B.C Road, Barasat, Kolkata, West Bengal – 700124, India.
Proprietary Rights: All brand names, trademarks, and intellectual property on this Website are the exclusive property of the Company, its affiliates, partners, or licensors, and are protected by Indian laws. We hold proprietary rights and trade secrets in our Products. You must not copy, reproduce, modify, duplicate, republish, resell, or redistribute any Product manufactured or distributed by us, in whole or in part, or in any form. The Website's design, including text, images, technology, content, software, and its overall look and feel, are also our intellectual property. Your access to the Website does not grant you any right to use any trademarks in any manner.
Taxes: If you purchase any Products, you are responsible for paying all applicable taxes related to that purchase, including Goods and Services Tax (GST).
II. Using Our Website
Your Account: You may create and maintain only one user account ("Account"). You are responsible for keeping your account details and password confidential and for restricting access to your computer. You accept responsibility for all activities that occur under your Account. You acknowledge that any information you provide is not confidential or proprietary and does not infringe on any third-party rights. Each Account is non-transferable and cannot be sold, traded, or shared.
If you are using the Website on someone else's behalf, you confirm that you have the authority to bind that person to these T&C. If that person refuses to be bound, you agree to accept liability for any harm caused by wrongful use of the Website.
If you suspect your Account security has been compromised, please contact us immediately. We may require you to change your password or temporarily/permanently block or suspend your account without liability. We reserve the right to refuse service or terminate accounts if these T&C are violated or if it's in the Company's best interest. You are solely responsible for all content you upload or transmit via the Website. Any information you provide will be handled according to our Privacy Policy.
Content, Intellectual Property, and Third-Party Links: Besides offering Products, our Website provides information and marketing materials, some of which may be gathered from third-party sources. We do not endorse this third-party information and disclaim all liability in connection with it. We are not responsible for any damage or loss resulting from your reliance on such information. Any content we create on this Website is protected by Indian intellectual property laws. Unauthorized use of this material may violate copyright, trademark, and other laws. Your use of this content is for personal, non-commercial purposes only.
If you believe your copyrighted work has been copied in a way that constitutes infringement, please contact us at info@bloomshine.in.
Links to third-party websites are provided for your convenience only and do not imply endorsement by us. We are not responsible for the content of, or any damage or loss resulting from your reliance on, these third-party websites. You should always review the terms and conditions and privacy policy of any third-party website before using it. Accessing such sites is at your own risk.
Proper Use of Website: We are not responsible for any damages resulting from anyone's use of the Website. You agree not to use the Website for any illegal purposes. You will:
- Comply with all applicable laws and regulations (including intellectual property laws) when using the Website.
- Not interfere with or disrupt other users' use of the Website.
- Not resell material from the Website.
- Not engage in "spam," chain letters, junk mail, or any unsolicited communication.
- Not defame, harass, abuse, or disrupt other users.
- Not engage in or attempt any action that is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, racially/ethnically objectionable, disparaging, related to or encouraging money laundering or gambling, trolling, propaganda, or otherwise unlawful.
License: By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website for your personal, non-commercial use. You may not copy, reproduce, transmit, distribute, or create derivative works without our express written permission or that of the applicable third party.
User-Generated Content (Posting): By posting, storing, or transmitting any content on the Website, you grant us a perpetual, worldwide, non-exclusive, royalty-free, assignable right and license to use, copy, display, perform, create derivative works from, distribute, transmit, and assign such content in any form and media, subject to our Privacy Policy. We cannot control all user-generated content. You are solely responsible for your interactions with other users and any content you post. We are not liable for any damage or harm from user interactions or posts. While we reserve the right to monitor and remove objectionable content, we are not obligated to do so. We are not liable for any errors, omissions, or damages related to user-generated content. You waive all claims against us for any alleged or actual infringements of proprietary, privacy, publicity, moral, or attribution rights related to your user-generated content.
Website Security: You are prohibited from violating or attempting to violate the security of the Website, including:
- Accessing data not intended for you or logging into an unauthorized account.
- Attempting to probe, scan, or test system vulnerabilities or breach security measures without authorization.
- Interfering with service to any user, host, or network (e.g., via viruses, flooding, spamming, mail bombing, or crashing).
- Sending unsolicited emails (including promotions or advertising).
- Forging any email header information.
- Taking any action that threatens the unity, integrity, defense, security, or sovereignty of India, public order, or causes incitement to any cognizable offense, or obstructs criminal investigation. Violations of system or network security may lead to civil or criminal liability.
Payment Methods: Payments for Products on our Website can be made via:
- Credit Cards, Debit Cards, Net Banking, Wallets, UPI, QR, PayPal, and reward points.
- Cash on Delivery (COD).
Chat Facility: Our chat facility is available to assist you with Website-related queries.
- We may suspend the chat service at any time without notice.
- We or our executives are not responsible for delays in responding to chat queries.
- Chat communications may be stored by us for future reference; you will not have the right to access this information later.
- Do not communicate unlawful, threatening, abusive, defamatory, obscene, or otherwise objectionable information via chat.
- The chat room must not be used for selling products, business solicitations, or any other unauthorized purposes.
- By using the chat facility, you agree to these terms.
Pricing and Availability: Product prices, offers, and services on the Website are subject to change without prior notice and at our sole discretion. Prices displayed on the Website include GST but do not include delivery charges. Prices and offers in offline stores or on other online platforms may vary from those on our Website.
Delivery: For orders with multiple Products, delivery may occur in multiple shipments. Delivery typically takes 5-7 business days from the order date. Estimated shipping and delivery timelines will be available on your order details page. These are indicative, and unforeseeable delays beyond our control may occur. If we cannot deliver a Product within the estimated time, we will notify you by email. You will have the option to cancel the order or wait for delivery. Orders may be canceled due to Product unavailability or at your instruction if delivery is delayed. You agree that we will not be liable for any direct or indirect damage or loss due to such order cancellations or delivery delays.
Tracking Facility: Once your Product is dispatched, you will receive an email with the tracking number and courier company details. You can also track your order by clicking the 'Your orders' option on your My Accounts page. Order status can be tracked approximately 24 hours after dispatch.
III. Disclaimer of Warranties
Your use of the Website and/or Products is at your sole risk. The Website and Products are provided on an "as is" and "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement, regarding the Products, Website content, or any reliance upon or use of the Website content or Products.
Specifically, we make no warranty that:
- The information on this Website is accurate, reliable, complete, or timely.
- Links to third-party websites lead to accurate, reliable, complete, or timely information.
- Any advice or information (oral or written) obtained from this Website creates any warranty not expressly stated herein.
- The results obtained from Product use will be as expected, or that Product defects will be corrected.
- Any Products purchased or obtained through the Website will meet your expectations.
The inclusion of any Products or offers on the Website at a particular time does not imply or warrant that they will be available at all times. We reserve the right to change or discontinue any aspect or feature of the Website at any time, including content, hours of availability, and necessary equipment. We are not responsible or liable for any loss or damage arising from any inability to access or use the Website.
IV. Limitation of Liability
The Company assumes no liability or exclusive remedy, in law, in equity, or otherwise, regarding the Website content, Products, or any breach of these T&C. We will not be liable for any direct, indirect, incidental, special, or consequential damages or loss in connection with these T&C or the Products, including liabilities resulting from:
- The use or inability to use the Website content, Products, or allied services.
- The cost of procuring substitute Products or content.
- Any Products purchased or transactions entered into through the Website.
- Any alleged lost profits, even if we have been advised of the possibility of such damages. In no event shall our maximum aggregate liability exceed the amount you paid for the Products.
To the fullest extent permitted by applicable law, neither the Company nor our affiliates, partners, or licensors will be responsible or liable (whether in contract, tort (including negligence), or otherwise) for:
- Interruption of business.
- Access delays or interruptions to the Website.
- Data non-delivery, loss, theft, mis delivery, corruption, destruction, or other modification.
- Loss or damages resulting from dealings with or the presence of third-party website links on the Website.
- Viruses, system failures, or malfunctions that may occur during your use of the Website, including during hyperlinks.
- Any inaccuracies or omissions in content.
- Events beyond our reasonable control.
We make no representations or warranties that defects or errors will be corrected. This disclaimer is an essential part of these T&C. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to you.
V. Indemnification
You agree to release, indemnify, defend, and hold harmless the Company, and its contractors, agents, employees, officers, directors, shareholders, affiliates, and assigns from all liabilities, claims, damages, costs, and expenses (including reasonable attorney's fees) from third parties related to or arising out of:
- These T&C or the breach of your warranties, representations, and obligations under these T&C.
- The Website content or your use of the Website content.
- The Products or your use of the Products (including trial products).
- Any intellectual property or other proprietary right of any person or entity.
- Your violation of any provision of these T&C.
- Any information or data you supplied to the Company.
If the Company is threatened with or sued by a third party, we may request written assurances from you regarding your promise to indemnify us. Your failure to provide such assurances may be considered a material breach of these T&C. We reserve the right to participate in any defense by you of a third-party claim related to your use of Website content or Products, with our chosen counsel and at our expense. We will reasonably cooperate in your defense of a third-party claim at your request and expense. You will have sole responsibility to defend us against any claim, but you must obtain our prior written consent for any related settlement. The terms of this indemnification provision will survive any termination or cancellation of these T&C or your use of the Website or Products.
VI. Privacy
We are committed to protecting your privacy and providing you with clear information about our data practices. Please refer to our Privacy Policy, which is incorporated by reference into these T&C and available on our Website.
VII. General Provisions
Force Majeure: We will not be considered in default or responsible for any delay, interruption, or cessation in performing our obligations under these T&C due to events beyond our reasonable control. These include, but are not limited to, earthquakes, storms, natural disasters, acts of God, war, terrorism, armed conflict, labor strikes, lockouts, boycotts, pandemics or epidemics, any acts of hacking or illegal usage of the Website, utility or communication failures, revolution, civil commotion, acts of public enemies, blockades, embargoes, or any governmental law, order, proclamation, regulation, ordinance, demand, or requirement. If a Force Majeure event affects our obligations, they will be suspended for the duration of the event.
Cessation of Operation: We may, at our sole discretion and without advance notice, cease operating the Website and distributing Products at any time.
Entire Agreement: These T&C constitute the entire agreement between you and the Company, superseding any prior agreements regarding the subject matter contained herein.
Effect of Waiver: Our failure to exercise or enforce any right or provision of these T&C will not be considered a waiver of that right or provision. If any provision of these T&C is found by a competent court to be invalid, the parties agree that the court should try to give effect to the parties' intentions as reflected in that provision, and the other provisions of these T&C will remain in full force and effect.
Governing Law and Jurisdiction: These T&C will be construed and governed by the applicable laws of India, without regard to its conflict of law principles. Any dispute arising in relation to these T&C or the Website, whether in contract or tort or otherwise, will be submitted to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India. By using this Website or ordering Products, you consent to the jurisdiction and venue of these courts for any such disputes.
Waiver of Class Action Rights: By accepting these T&C, you irrevocably waive any right you may have to join claims with others in the form of a class action or similar procedural device. Any claims arising out of, relating to, or connected with these T&C must be asserted individually.
Termination: We reserve the right to terminate your access to the Website if we reasonably believe, at our sole discretion, that you have breached any of these T&C. Upon termination, you will not be permitted to use the Website, and we may, at our sole discretion and without advance notice, cancel any outstanding orders for Products. If your access is terminated, we reserve the right to use any means necessary to prevent unauthorized access to the Website. These T&C will survive indefinitely unless and until we choose, at our sole discretion and without advance notice, to terminate them.
Domestic Use: We make no representation that the Website or Products are appropriate or available for use outside India. Users accessing the Website from outside India do so at their own risk and must comply with all applicable local laws.
Assignment: You may not assign your rights and obligations under these T&C to anyone else. We may assign our rights and obligations under these T&C at our sole discretion and without advance notice to you.
By using this Website or ordering Products from this Website, you agree to be bound by these T&C.
Survival: If any provision of these T&C is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions will remain in full force and effect.
Contact Us
For any questions or comments (including all inquiries unrelated to copyright infringement) regarding the Products or the Website, please contact our Customer Service Desk:
Email: info@bloomshine.in Contact Days: Monday - Friday (9:00 AM to 6:00 PM IST)
Grievance Officer: For complaints related to Product sales or Website use, please contact our Grievance Officer:
Name: Soumen Rao
Email: info@bloomshine.in
Availability: Monday - Friday (9:00 AM to 6:00 PM IST)
